Privacy Policy

Last updated: 09/02/2026

1. Who We Are

This Privacy Policy explains how we collect, use, and protect your personal data.

Business name:
Murray Family Holdings Ltd trading as DriveRight UK

Address:
6 Hazel Grove, Burnley, England, BB10 2DJ

Email:
enquiries@driverightuk.co.uk

Phone:
07417 388017

DriveRight UK is an independent vehicle sourcing and car buying support service operating in the United Kingdom.

2. What Personal Data We Collect

We may collect and process the following personal information when you contact us through our website contact form or directly by email or phone:

  • First name

  • Last name

  • Email address

  • Phone number

  • Budget range

  • Type of vehicle

  • Preferred contact method

  • Any additional information you provide in your message

We only collect personal data that is necessary to respond to your enquiry and provide our services.

3. How We Collect Your Data

We collect personal data when you:

  • Submit an enquiry via the contact form on our website

  • Contact us directly by email or phone

4. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries

  • Discuss your vehicle requirements

  • Provide vehicle sourcing and car buying support

  • Communicate with you using your preferred contact method

We do not use your data for automated decision-making or profiling.

5. How We Store Your Data

  • Enquiries are stored securely in email only

  • We do not use a CRM system

  • We do not store payment information

  • We take reasonable steps to protect your personal data from unauthorised access

We retain personal data only for as long as necessary to deal with your enquiry or ongoing service, or where required by law.

6. Sharing Your Data

We do not sell, rent, or trade your personal data.

Your data may only be shared where necessary to support your enquiry (for example, discussing vehicle availability with suppliers), and only where appropriate and relevant.

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyse website traffic.

We use CookieYes to manage our cookie consent banner.

Cookies may include:

  • Essential cookies required for website functionality

  • Analytics cookies (if enabled)

You can control or withdraw your cookie consent at any time using the cookie settings on our website.

8. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Request data portability

To exercise any of these rights, please contact us using the details above.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. UK-Only Services

Our services are offered to UK customers only.
We do not intentionally collect or process personal data from individuals outside the United Kingdom.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, with the updated date shown at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: enquiries@driverightuk.co.uk
Phone: 07417 388017